Major disruption to Elizabeth line services until approximately 12:00: no trains between Whitechapel and Stratford (London) 

Route(s) affected

All routes across the Elizabeth line network

Description

A fault with the signalling system between Whitechapel and Stratford (London) means the line is blocked. As a result, services running across the Elizabeth line network may be cancelled, delayed up to 45 minutes or revised.

Major disruption is expected until 12:00.

A visual disruption map video is now available

Customer advice:

You may use your ticket at no extra cost on the following routes:

• Greater Anglia between London Liverpool Street and Shenfield

• c2c between London Fenchurch Street and Upminster

• London Overground between Romford and Upminster

• Southeastern between Abbey Wood and London Terminals

• Thameslink between Abbey Wood and Farringdon

• Great Western Railway between London Paddington and Reading

• London Underground via any reasonable route

• London Buses and Local Buses between Brentwood and Reading

If you require Heathrow Airport, you are advised to use the Piccadilly line from Central London where possible. At present limited services will be running to and from Heathrow Airport. Passengers are also advised to use services from Paddington High Level station towards Heathrow Airport.

Please note that the London Liverpool Street - Shenfield services are running from / to London Liverpool Street High Level platforms 16 and 17.

Please allow for short notice alterations and platform changes and listen to Elizabeth line station announcements or ask a member of staff for further information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.