Disruption between Surbiton and Raynes Park expected until 13:00  

Route(s) affected

Trains between Exeter St Davids / Weymouth / Poole / Yeovil Junction / Gillingham (Dorset) / Portsmouth Harbour / Salisbury / Basingstoke / Haslemere / Alton / Guildford / Woking / Hampton Court and London Waterloo

Description

A safety inspection of the track between Surbiton and Raynes Park means some lines towards Raynes Park are blocked. as a result, trains may be cancelled, delayed by up to 15 minutes or revised.

Disruption is expected until 13:00.

Customer advice:

Engineers are investigating and working towards rectifying the fault.

Impact on services:

Suburban:

• Hampton Court to London Waterloo services will run non‑stop between Surbiton and Wimbledon and will not call at New Malden or Raynes Park

Long Distance and Mainline Services:

• Services may be delayed, altered or cancelled at short notice

Windsor & Reading Services:

• Shepperton to London Waterloo services will be diverted between Fulwell and Clapham Junction calling additionally at Strawberry Hill.and Twickenham. These services will not call at Teddington, Hampton Wick, Kingston, Norbiton, New Malden, Raynes Park and Wimbledon

• London Waterloo to London Waterloo service via Teddington will run non‑stop between Norbiton and Wimbledon and will not call at New Malden or Raynes Park

How to get to your destination?

You can continue to use train service through this area but please allow extra time for your journeys due to the delays and alterations to services. You are advised to check your journey for any alterations before travelling, and you may be required to change to another South Western Railway service to reach your destination.

If you are travelling to Raynes Park or New Malden from Surbiton or Kingston, you may use Transport for London buses, or travel to Wimbledon and change for a train back to these destinations.

If you are travelling from New Malden in the direction of Wimbledon, you may use Transport for London buses, or travel to via train to Surbiton and change for services onward travel.

If you are travelling from the direction of Shepperton to Teddington, Hampton Wick, Kingston or Norbiton, please change at Strawberry Hill for a connecting service to these destinations.

Your ticket can be used, at no extra cost, on the following services:

• London Buses between Wimbledon- Raynes Park -New Malden-Kingston, and Surbiton

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.