Reduced service between Sutton and London Blackfriars until approximately 17:00
Service alteration details
Incident reported: Wednesday 20 August 2025 at 07:51
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Last updated
Wednesday 20 August 2025 at 09:50
Train operators affected
Route(s) affected
Between Sutton and St Albans City
Description
A shortage of train crew on the Thameslink route between Sutton and London Blackfriars means a reduced service will run until approximately 17:00.
Customer advice:
Thameslink services between Sutton and London Blackfriars will be reduced today, with some cancellations throughout the morning and into the afternoon.
This means you may need to leave more time to travel on an alternative service or another route.
We recommend you leave at least 30 minutes of extra time if your train is affected.
To help you complete your journey as quickly as possible, your Thameslink ticket will be accepted at no extra cost on:
Southern and Thameslink on any reasonable surrounding routes
London Underground services across London on any reasonable route
London Buses on any route between the Sutton or Wimbledon areas and Central London
London Trams between Wimbledon, Mitcham Junction and the Croydon area
Southeastern services between Herne Hill and London Victoria
South Western Railway services between Wimbledon and London Waterloo
Planning your journey:
You can view live departure boards, and you can also view a live map of the network.
You can also see the alternative route guide.
If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.
Can you tell me more about the incident?
Thameslink are doing everything they can to run as many trains as possible, but unfortunately, there is a shortage of available train drivers.
As a result, the service needs to be altered, so we're letting you know as soon as possible and putting alternative arrangements in place.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.