Major disruption between York and Newcastle / Middlesbrough / Sunderland expected until 13:00 

Route(s) affected

CrossCountry between Penzance and Edinburgh, between Plymouth and Edinburgh / Glasgow Central, between Birmingham New Street and Edinburgh, and also between Reading / Derby and Newcastle

Grand Central between London Kings Cross and Sunderland

LNER between London Kings Cross and Newcastle / Edinburgh / Aberdeen

TransPennine Express between Liverpool Lime Street and Newcastle, and also between Manchester Airport and Redcar Central

Description

The emergency services are dealing with an incident near the railway between York and Newcastle / Middlesbrough / Sunderland. Whilst they conduct their work all lines are closed. As a result, trains running between these stations may be cancelled, delayed or revised.

Major disruption is expected until 13:00.

A visual disruption map video is available.

CrossCountry / Grand Central customer advice:

Your ticket can be used at no extra cost on the following services:

• The two CrossCountry services operating before and after your cancelled service

• East Midlands Railway services where required

• LNER services where required

• Northern services where required

• TransPennine Express services where required

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are the unreserved coaches on CrossCountry services (where available) so please head to them.

Road transport has been requested to run between York and Newcastle.

One full size coach has been confirmed to head to Newcastle, estimated to depart at 10:30.

TransPennine Express customer advice:

If your train is cancelled or delayed, you may wish to postpone your journey until trains are running again or until alternative travel options are available.

To help you complete your journey, rail replacement transport has been requested as follows:

• From York , departing at xx:14, every hour to Middlesbrough, calling at the following stations as required, Thirsk, Northallerton, Yarm, Eaglescliffe, Thornaby

• From Middlesbrough, departing at xx:39, every hour to York, calling at the following stations as required, Thornaby, Eaglescliffe, Yarm, Northallerton, Thirsk

Customers starting their journey from Thirsk, Northallerton, Yarm, Eaglescliffe, Thornaby, please see station staff for onward road transport as required.

If the station is unstaffed a member of staff can be reached by the station Help Points.

• From York, departing at xx:22, every hour calling at Darlington, Durham and Newcastle

• From Newcastle, departing at xx:02, every hour calling at Durham, Darlington and York

Customers travelling to / from Chester-le-Street please see station staff for onward road transport as required.

If the station is unstaffed a member of staff can be reached by the station help points.

You can also use your ticket at no extra cost to travel on the following services travelling in any direction:

• Alternative TransPennine Express services between York, Manchester and Liverpool

• Avanti West Coast services between Preston and Carlisle

• Northern services between Darlington, Middlesbrough and Redcar Central

• Northern services between Carlisle and Newcastle

• TransPennine Express services between Manchester and Carlisle

You can also use your ticket at no extra cost to travel on the following services travelling in any direction, once the line reopens:

• TransPennine Express, CrossCountry and LNER services between York and Newcastle

• Alternative TransPennine Express services between York and Redcar Central

Please be advised that other operators may also be affected by this disruption.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.