Lines reopened: disruption between Haywards Heath and Gatwick Airport expected until 02:00 

Route(s) affected

Gatwick Express between Brighton and London Victoria

Southern between Portsmouth Harbour / Bognor Regis / Eastbourne / Littlehampton / Brighton / Havant / Ore / Hastings and London Victoria, between Brighton and London Bridge, and also between Three Bridges / Gatwick Airport and Redhill

Thameslink between Brighton / Horsham / Haywards Heath / Three Bridges and Bedford, between Brighton and Letchworth Garden City / Cambridge, and also between Horsham / Three Bridges and Peterborough

Description

Following a fault on a train between Haywards Heath and Three Bridges, all lines have now reopened. Whilst service recovers, trains running between Haywards Heath and Gatwick Airport may still be delayed or revised.

Disruption is expected until 02:00.

Customer advice:

Services are now able to run from Haywards Heath towards Three Bridges and Gatwick Airport. The line has now reopened, however services trough this area will continue to be delayed or revised at short-notice.

Services running between Three Bridges and Haywards Heath will continue to be significantly delayed in both directions as a result of this issue. If you're travelling now, you will be able to travel along this route, but you will need to leave at least 45 minutes additional time for your journey.

Your ticket will be accepted at no additional cost on the below:

• Alternative Southern and Thameslink services between London and the south coast via Haywards Heath or via Horsham

• Alternative Gatwick Express services between London Victoria and Brighton

Those passengers who were unable to travel today may use their existing ticket tomorrow morning.

For the latest information, you should listen to announcements, check station screens, and consult journey planners.

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Southerns WhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.

Can you tell me more about the incident?

A train has developed a fault earlier while running on the line from Haywards Heath towards Three Bridges. The line towards Three Bridges was blocked while the driver worked with the Fleet Control team and Network Rail to rectify the issue and resume train running through this area.

As fewer lines than normal are available in this area, services will be subject to residual delays of at least 45 minutes.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.