Lines reopened: disruption between Tiverton Parkway and Bristol Temple Meads / Castle Cary expected until 12:30 

Route(s) affected

CrossCountry services between Penzance and Bristol Temple Meads, and between Plymouth and Derby / Leeds / Edinburgh / Aberdeen, and also between Paignton and Birmingham New Street

Description

Lines have reopened between Tiverton Parkway and Bristol Temple Meads / Castle Cary, as the emergency services have safely completed their work with the support of Network Rail and the train operating companies.

Trains are now able to run again, but there continue to be some services cancelled, delayed by up to 60 minutes or revised whilst service recovers.

Disruption is expected until 12:30.

A visual disruption map video is available.

CrossCountry customer advice:

Your ticket can be used at no extra cost on the following services:

• The two CrossCountry services operating before and after your cancelled service

• Great Western Railway services between Penzance / Paignton and Bristol Parkway in both directions

Please note Great Western Railway services are also affected for this disruption.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.