Disruption between London Liverpool Street / Stratford (London) and Cheshunt expected until 21:30 

Route(s) affected

Greater Anglia between Stratford (London) and Hertford East / Bishops Stortford, and between London Liverpool Street and Hertford East / Cambridge / Cambridge North / Ely

Stansted Express between London Liverpool Street and Stansted Airport

Description

An electrical supply problem between Tottenham Hale and Cheshunt means that all lines are blocked. As a result of this, trains running between London Liverpool Street / Stratford (London) and Cheshunt may be cancelled in full, diverted via Seven Sisters or held at stations awaiting the line reopening.

Disruption is expected until 21:30.

Customer advice:

Your tickets can be used at no extra cost on the following services:

• London Underground services between Tottenham Hale and Seven Sisters

• Great Northern - Moorgate is a short walk from Liverpool Street via the Elizabeth line platforms

• Thameslink

• London Underground

• London Overground - Stations on the Seven Sisters route are only a short distance from those on the Tottenham Hale route

Travel advice if you are travelling between London and Cambridge:

• From London Liverpool Street, travel on the Circle line, Hammersmith & City line and Metropolitan lines to Kings Cross St Pancras

• Change for Great Northern services from London Kings Cross to Cambridge

This is in place in both directions.

Stansted Express Travel Advice - from London

• From London Liverpool Street, travel on the Circle, Hammersmith & City and Metropolitan lines to Kings Cross St Pancras

• Change for Great Northern services from London Kings Cross to Cambridge

• Change at Cambridge for the first available train to Stansted Airport

Stansted Express Travel Advice – from Stansted Airport

• From Stansted Airport, travel on the first available train to Cambridge

• Change at Cambridge for Great Northern trains to London Kings Cross

• Travel on travel on the Circle, Hammersmith & City and Metropolitan lines from Kings Cross St Pancras to Liverpool Street

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Additional information:

Network Rail engineers are attending as quickly as possible to carry out a detailed inspection.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.