Lines reopened: disruption between Manchester Piccadilly and Liverpool Lime Street via Warrington Central expected until the end of the day 

Route(s) affected

East Midlands Railway between Norwich / Nottingham and Liverpool Lime Street

Northern between Manchester Oxford Road and Liverpool Lime Street

TransPennine Express between Cleethorpes and Liverpool Lime Street

Description

Lines have reopened following a broken down train at Trafford Park. Trains between Manchester Piccadilly and Liverpool Lime Street via Warrington Central may still be cancelled, delayed by up to 60 minutes or revised.

This is expected until the end of the day.

Customer advice for East Midlands Railway:

East Midlands Railway have sourced replacement bus services for customers travelling to Liverpool South Parkway, Widnes and Warrington Central. These buses are showing in online journey planners.

As it is late in the day the number of connecting trains are limited. If you have already started your journey, East Midlands Railway will make every effort to get you to your destination by rail. If not, they will arrange alternative arrangements for you. Please speak to a member of the team if you are concerned about your connecting journey.

Customer advice for Northern:

What should I do?

You can travel on the next Northern service to your destination, where available.

Your ticket can also be used on the following on the following Bee Network routes, at no extra cost:

• 33, 67, 67A, 100, 255, 256, 20, 21, V1, V2

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Customer advice for TransPennine Express:

You can use your tickets at no extra cost on the following services in both directions.

• Bee Network bus 255 from Manchester Piccadilly Gardens and Urmston.

• Bee Network bus routes 67, 67A, 100, 256, 21, V1, V2

• East Midlands Railway services between Liverpool / Manchester Piccadilly and Sheffield

• London Northwestern Railway between Liverpool South Parkway and Liverpool Lime Street

• Metrolink services between Manchester Piccadilly and Manchester Victoria

• Northern services between Liverpool Lime Street and Warrington Central (please be advised Northern are also affected by this issue)

• Northern services between Sheffield and Doncaster

• TransPennine Express services between Manchester Victoria and Liverpool Lime Street

• Transport for Wales services between Manchester Piccadilly and Warrington Bank Quay

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.