Disruption to / from Uckfield expected until 10:00 

Route(s) affected

to / from Uckfield

Description

A problem in the depot between Uckfield and Oxted means that lines are disrupted. As a result, trains running to / from Uckfield may be cancelled, delayed by up to 15 minutes or revised.

This is expected until 10:00.

Customer advice:

If you are travelling between Uckfield and Oxted trains are likely to be cancelled or delayed.

You will need to allow at least an additional 60 minutes to complete your journey.

Please talk to station staff, look at the information boards or check your journey planner for the most recent information.

Can I use my ticket with another operator?

You can travel on the following services at no additional cost;

• Southern on any alternative route including from Haywards Heath and Lewes

• Thameslink between London and Haywards Heath

• Southeastern between London Bridge and Tunbridge Wells

• London Underground between all London terminals

Please note that this will add at least 30 minutes to your journey today.

Planning your journey:

To help you with your journey, you can view the live departure boards and also a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the Southern app to find up-to-date information.

Can you tell me more about the incident?

Train services are currently being disrupted due to a problem at a depot.

The incident is affecting the availability and movement of trains, which means some services may be delayed, revised or cancelled while the situation is managed and normal operations are restored.

Depot teams and operational staff are working to minimise the impact on customers and safely return affected trains to service as quickly as possible. However, the nature of the incident means that the number of trains available to operate scheduled services may be reduced.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.