Lines reopened: disruption between University and Birmingham New Street expected until the end of the day 

Route(s) affected

CrossCountry between Plymouth and Derby / Leeds / Edinburgh, between Bristol Temple Meads and Birmingham New Street / Edinburgh, between Cardiff Central and Derby / Nottingham

West Midlands Railway between Redditch / Longbridge and Four Oaks, between Redditch and Birmingham New Street, and also between Bromsgrove / Longbridge and Lichfield Trent Valley

Description

The emergency services have now completed their work dealing with an incident between University and Birmingham New Street, allowing all lines to reopen.

As service recovers, trains running between these stations may still be cancelled, revised or delayed by up to 40 minutes.

Disruption is expected until the end of the day.

CrossCountry customer advice:

Your ticket can be used at no extra cost up to two hours before or after your cancelled train.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are our unreserved coaches on CrossCountry services (where available) so please head to them.

West Midlands Railway customer advice:

There will be rail replacement transport running between:

• Worcester stations to Longbridge

• Birmingham New Street to Lichfield Trent Valley

Your ticket can be used at no extra cost on National Express West Midlands between Longbridge and Four Oaks via Birmingham New Street.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.