Disruption between London Waterloo and Clapham Junction expected until 22:00 

Route(s) affected

All South Western Railway services to / from London Waterloo

Description

A fault with the signalling system at Vauxhall means that some lines towards Clapham Junction are disrupted. Trains running between London Waterloo and Clapham Junction may be delayed by up to 20 minutes or revised.

Disruption is expected until 22:00.

Customer advice:

Engineers are working to rectify the problem.

Platforms 1-3 at London Waterloo are currently out of use.

Long distance and mainline services:

Trains to / from London Waterloo and Portsmouth, Alton, Basingstoke, Weymouth and Exeter St Davids are expected to be delayed or altered through this area.

Windsor / Reading services:

• Services from London Waterloo, Teddington via Richmond, and London Waterloo to Addlestone are not stopping at Queenstown Road (Battersea)

• Services from London Waterloo to Shepperton are not stopping at Vauxhall

• Services from London Waterloo to Strawberry Hill are not not stopping at Vauxhall

Suburban services:

All Suburban Services from London Waterloo are not stopping at Vauxhall.

How do I get to my destination?

• If you are travelling to Vauxhall from London Waterloo, please take any train from Platforms 19-24 to Windsor & Eton Riverside, Addlestone, or London Waterloo via Richmond. These services are calling at Vauxhall

• If you are alighting at Queenstown Road Battersea in the direction of London Waterloo, you are advised to continue your journey to London Waterloo and change trains for services back to Queenstown Road

• If you are travelling from Queenstown Road Battersea in the direction of London Waterloo, you are advised to take the first available train to Clapham Junction and change trains for London Waterloo

• Please allow extra time for your journeys due to the delays and alterations to services. You are advised to check your journey for any alterations before travelling.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.