Storm Boelo - disruption to Avanti West Coast services north of Preston on Sunday 25 October: you are strongly advised to avoid travelling 

Route(s) affected

Various routes across the Avanti West Coast network

Description

Storm Boelo has been named by the Met Office. Amber and yellow weather warnings have been issued across Scotland and northern England on Saturday 24 and Sunday 25 October. Avanti West Coast have made some pre-planned alterations to their services north of Preston on Sunday 25 October. There may be further changes to service levels across the Avanti West Coast network depending on the impact of Storm Boelo.

On Sunday 25 October, you are advised to avoid travelling north of Preston due to the expected disruption.

Across the rest of the Avanti West Coast network, you are strongly encouraged to check your journey before travelling and allow extra time where possible.

Service impact:

Saturday 24 October

There are currently no planned changes to the Avanti West Coast timetable but you should check before you travel.

Sunday 25 October

Avanti West Coast strongly recommend you avoid travel on the West Coast Main Line north of Preston. They are running a reduced timetable north of Preston further to speed restrictions applied by Network Rail. Fewer trains will run and journeys will take longer. Other train companies will also be affected by these weather warnings, speed restrictions and engineering work.

Avanti West Coast destinations north of Preston include Lancaster, Blackpool North, Oxenholme Lake District, Penrith North Lakes, Carlisle, Lockerbie, Glasgow Central and Edinburgh.

Ticket easements:

Avanti West Coast tickets dated Sunday 25 October for journeys north of Preston can be used at no extra cost on Saturday 24, Monday 26 or Tuesday 27 October. If you no longer wish to travel, you can claim a full refund from where you bought your ticket.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.