Disruption between Salisbury and Westbury expected until at least 15:00 

Route(s) affected

Great Western Railway between Portsmouth Harbour and Cardiff Central, between Southampton Central and Bristol Temple Meads / Gloucester, and also between Salisbury and Bristol Temple Meads / Worcester Foregate Street

South Western Railway between London Waterloo / Salisbury and Yeovil Pen Mill / Yeovil Junction

Description

A fault with the signalling system is disrupting all lines between Salisbury and Warminster.

• Great Western Railway services between Salisbury and Westbury may be delayed by up to 10 minutes, cancelled or revised

• South Western Railway services will not run between Salisbury and Westbury

Disruption is expected until at least 15:00.

Great Western Railway customer advice:

Great Western Railway are unable to operate the full timetable of trains between Salisbury and Westbury.

The long distance services between Portsmouth Harbour and Cardiff Central will continue to operate in both directions to provide an hourly train service. Other services are likely to be terminated short of their destination.

South Western Railway customer advice:

Until further notice Salisbury to Yeovil Junction / Yeovil Pen Mill via Warminster services are suspended.

How do I get to my destination?

Your ticket can be used, at no extra cost, on the following services:

• Great Western Railway services between Salisbury and Yeovil Pen Mill via Westbury in both directions (please note these services are also disrupted)

If you need any help with your journey, please speak to a member of staff or use a station help point.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.