Disruption between Alexandra Palace and Welwyn Garden City expected until 22:30 

Route(s) affected

Between Alexandra Palace and Welwyn Garden City

Description

A safety inspection of the track between Alexandra Palace and Welwyn Garden City means some lines are blocked. As a result, trains running between these stations may be delayed by up to 15 minutes or revised.

Disruption is expected until 22:30.

Customer advice:

You may need to change trains more often than usual to complete your journey and allow extra time to travel.

Services running in the direction towards Welwyn Garden City have been delayed by up to 15 minutes. Trains running in the opposite direction towards London are not being affected.

Trains towards Welwyn Garden City cannot call at the following stations:

• New Southgate

• Oakleigh Park

If you are travelling on a train towards Welwyn Garden City, and you want to alight at one of these stops, please continue to New Barnet and change there for a service in the opposite direction.

If you are travelling from these stations towards Welwyn Garden City, please travel in the opposite direction to Alexandra Palace first, and change for a train to your destination.

Travelling from or to New Southgate or Oakleigh Park will take longer than usual. We recommend leaving 20 minutes extra time to arrive at your destination.

Please talk to station staff, look at information boards or check your journey planner for the latest information.

Planning your journey:

You can see live maps of our network here:

• Thameslink live map

• Great Northern live map

These maps will now show where your journey is likely to be delayed.

You can also use the Thameslink or Great Northern apps to get more information about your journey.

Can you tell me more about the incident?

There has been a report of a possible issue with the track in this area. Network Rail's engineers will be attending as soon as possible to carry out a detailed inspection.

There are various different types of defects, and the first advice usually comes from drivers or other staff travelling through the area. Response staff will normally check the location which has been specified and find out whether the track is still supported correctly, whether the rails themselves are in the usual condition, and if there are any problems with the fixings and metalwork which attach the rails to the sleepers.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.