Disruption between Stevenage and London expected until at least 12:00 

Route(s) affected

Great Northern between Kings Lynn / Ely / Peterborough / Cambridge / Letchworth Garden City and London Kings Cross and also between Welwyn Garden City and Moorgate

Grand Central between Sunderland / Bradford Interchange and London Kings Cross

Hull Trains between Beverley / Hull and London Kings Cross

LNER between Aberdeen / Edinburgh / Newcastle / York / Bradford Forster Square / Leeds / Doncaster / Lincoln

Lumo between Edinburgh / Newcastle and London Kings Cross

Thameslink between Cambridge and Brighton, between Peterborough and London Kings Cross / Horsham and also between Welwyn Garden City and Sevenoaks

Description

A failure with the electricity supply between Stevenage and Finsbury Park means that fewer trains are able to run. As a result, services between Stevenage and London may be subject to cancellations, alterations or delays of up to 20 minutes.

Disruption is expected until at least 12:00.

A visual disruption map video is available.

Great Northern and Thameslink customer advice:

Thameslink and Great Northern services will be subject to disruption throughout the morning.

You will need to leave at least 45 minutes extra to complete your journey. You may need to travel on a different train to normal, or change trains at an intermediate station to complete your journey.

For the latest information, you should listen to announcements, check station screens, and consult journey planners.

Service changes and travel advice:

Services that run between Kings Lynn and London Kings Cross will run between Kings Lynn and Cambridge only. You can travel on Greater Anglia and CrossCountry services between Ely and Cambridge as an alternative.

There will be a reduced Great Northern service between Cambridge and London. For onward journeys from Cambridge, your ticket will be accepted on Thameslink services to London St Pancras International, Great Northern services to London Kings Cross, and Greater Anglia services to London Liverpool Street.

There will be a reduced peak-time Great Northern services will run from Peterborough to London Kings Cross. You may need to travel on a different train to normal. You can travel on Thameslink services to London St Pancras International, alternative Great Northern services to Kings Cross, and Greater Anglia services to London Liverpool Street (from Ely and Cambridge).

There will be a reduced peak-time service between Hertford North and Moorgate. You will be able to travel on your normal route, but you may need to travel on a different train to normal.

As you may be travelling to a different London Terminal to normal, your ticket will be accepted on London Underground via any London Terminal, to allow you to continue your journey from St Pancras, Kings Cross, or Liverpool Street. You can also use Elizabeth line to travel from London Liverpool Street to Farringdon, to connect with Thameslink services.

Ticket acceptance:

Your ticket will be accepted on the below at no additional cost:

• Thameslink services between Cambridge / Peterborough and London

• Alternative Great Northern services between Kings Lynn / Cambridge / Peterborough and London

• CrossCountry services between Cambridge and Peterborough

• East Midlands Railway services between Ely and Peterborough

• Elizabeth line between London Liverpool Street and Farringdon

• Greater Anglia services between Ely, Cambridge, and London Liverpool Street

• LNER services between Peterborough and London Kings Cross

• London Underground services for journeys via London Terminals

Planning your journey:

For help planning your journey with Thameslink, check live departure boards, view a live network map or see alternative route guides.

For help planning your journey with Great Northern, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Thameslink's WhatsApp channel or Great Northern's WhatsApp channel. Live updates are available Monday to Friday, between 07:00 and 21:00.

Hull Trains and Lumo customer advice:

You should continue to travel as planned, however your journey may be delayed by 20 minutes.

LNER customer advice:

Rail replacement buses have been requested to run between Newark Northgate and Lincoln in place of cancelled services.

You can use your ticket on the following train companies at no extra cost:

• Avanti West Coast between Glasgow Central / Edinburgh, Manchester and London Euston

• CrossCountry between Edinburgh / Newcastle and York, Leeds / Doncaster, Sheffield

• East Midlands Railway between Sheffield, Leicester and London St Pancras International

• Great Northern and Thameslink between Peterborough, Stevenage and London Kings Cross

• Northern between York, Leeds, Doncaster, Sheffield

• TransPennine Express between Newcastle / York, Leeds and Manchester

Please see the alternative route map for more details.

Please be aware that other operators’ services are also likely to be busy.

Can you tell me more about the incident?

We have been advised of a problem with the electrical supply to the trains in the Welwyn area. This has reduced the number of services that can run along the route.

Network Rail and local electricity suppliers are onsite working to make sure the power is restored. Until this is done, we expect there will be delays and changes to services in the area.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.