Disruption between Shrewsbury and Crewe expected until the end of the day 

Route(s) affected

Between Shrewsbury and Crewe

Description

There is a fault with the signalling system between Shrewsbury and Crewe, disrupting all lines running between these stations.

As a result of this issue, trains may be cancelled or delayed by up to 60 minutes.

This is expected until the end of the day.

Customer advice:

Rail replacement buses have been organised to run between Shrewsbury and Crewe via Yorton, Wem, Prees, Whitchurch (Shropshire), Wrenbury and Nantwich. These will arrive at Shrewsbury at approximately 21:30, and at Crewe at approximately 21:30 (provided by Eminence Travel).

Please note, road transport will take longer than rail services. You should allow extra time to complete your journey.

Your ticket can be used on the following alternatives at no extra cost:

• Avanti West Coast between Crewe and Chester / Manchester Piccadilly

• Transport for Wales between Shrewsbury and Chester in both directions with Transport for Wales

• Northern between Crewe / Chester and Manchester Piccadilly

You can view services in the affected area using the Transport for Wales live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.