Lines reopened: disruption between London Marylebone and West Ruislip expected until 11:45 

Route(s) affected

Between London Marylebone and West Ruislip

Description

Lines have reopened following a fault with the signalling system between London Marylebone and Wembley Stadium. Whilst service recovers, trains running between London Marylebone and West Ruislip may still be cancelled, delayed by up to 30 minutes or revised.

Please note, a reduced service is in operation between London Marylebone and Aylesbury Vale Parkway via Great Missenden due to a fault with the signalling system.

Disruption is expected until 11:45.

A visual disruption map video is available.

Customer advice:

You may use your ticket at no extra cost on the following services:

• Avanti West Coast between London Euston and Birmingham New Street

• CrossCountry between Reading and Birmingham New Street

• Elizabeth line between Central London and Reading

• Great Western Railway between London Paddington and Oxford

• London Northwestern Railway between London Euston and Tring / Birmingham New Street

• London Underground via any reasonable route

• West Midlands Railway between Leamington Spa and Coventry

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.