Disruption between West Croydon / Crystal Palace and Sydenham expected until 10:00
Service alteration details
Incident reported: Tuesday 13 January 2026 at 07:45
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Last updated
Tuesday 13 January 2026 at 08:00
Train operators affected
Route(s) affected
Between West Croydon / Crystal Palace and Highbury & Islington
Description
A points failure at West Croydon means that the line is blocked. As a result, trains running between West Croydon / Crystal Palace and Sydenham may be cancelled, delayed by up to 10 minutes or revised.
Disruption is expected until 10:00.
Customer advice:
2 West Croydon services per hour will be diverted into Crystal Palace, 2 West Croydon services per hour will terminate short at New Cross Gate.
Ticket acceptance:
You can use use ticket at no extra cost on the following services and routes:
London Underground services via any reasonable route
Southern services via any reasonable route
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.