Disruption between Luton and London St Pancras International expected until 10:30 

Route(s) affected

East Midlands Railway between Sheffield / Lincoln / Nottingham / Corby and London St Pancras International

Thameslink between Bedford and East Grinstead / Three Bridges / Horsham / Haywards Heath / Brighton, between Luton and Elephant & Castle / Orpington / Rainham (Kent), between St Albans City and Sutton, and also between West Hampstead Thameslink and Orpington

Description

A passenger has been taken ill on a train between Mill Hill Broadway and Kentish Town, meaning some lines towards London are currently blocked.

As a result, services between Radlett and London St Pancras International may be delayed by up to 30 minutes or revised.

This is expected until 10:30.

East Midlands Railway customer advice:

You should continue to travel as originally planned however your journey may be disrupted.

You may use your tickets to travel between on Thameslink services between Bedford and London St Pancras International at no additional cost.

Thameslink customer advice:

Services running between St Albans City and London will be subject to disruption. Additionally, no trains will call at West Hampstead Thameslink in either direction until further notice.

The expected service plan:

Some services that run between St Albans City and Sutton will run non-stop between St Albans City and St Pancras, in the direction of London.

There will be a reduced service between Three Bridges and Bedford. Services which run between these stations have been suspended. Services which run between Brighton and Bedford will continue to run along this route.

Journey advice:

You may need to travel on a different train to normal, or change trains at an intermediate station to complete your journey. You should leave at least 30 minutes additional time to reach your destination.

You should check station screens, listen to announcements, and use journey planners for the latest travel advice.

Your ticket will be accepted at no extra cost on the below:

• Alternative Thameslink services between Bedford, London, and Brighton

• East Midlands Railway services between Bedford and London St Pancras International

• London Underground services between West Hampstead Thameslink and London Terminals

• London Overground services between West Hampstead and your destination

Planning your journey:

Live departure boards can be viewed.

You can see a live map of the network.

You can also see an alternative route guide.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

The Thameslink app will also help you plan your journey.

Can you tell me more about the incident?

A passenger has been taken ill on a train in the area. Operators are working with staff and the emergency services to make sure the person is provided with medical attention as quickly as possible, and will then reopen the railway.

When a passenger illness is first reported, staff will assess the situation. Often, the emergency services will advise staff to leave the passenger on the train until they can attend. This means a queue of trains can build up, which may include your service. Once it is safe to do so, the ill passenger will be assisted from the train.

When you're travelling, please don't board a train if you feel unwell. It's much easier to get help to you at a station, as these locations can be accessed more easily by staff and the emergency services. Please use the green Emergency button on the station Help Point, and operators will arrange for responders to attend.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.