Disruption between Woking and London Waterloo expected until the end of the day  

Route(s) affected

Between Woking and London Waterloo

Description

A speed restriction over defective track between Weybridge and Walton-on-Thames means that trains have to run at reduced speed on some lines towards Wimbledon.

As a result, trains running between Woking and London Waterloo may be cancelled or altered.

Disruption is expected to continue until the end of the day.

Customer advice:

Due to a speed restriction over defective track between Weybridge and Surbiton some lines towards Wimbledon are disrupted and train have to run at reduced speed on some lines towards Wimbledon through this area.

Engineers are on site to rectify the track defect as quickly and safely as possible.

Impact on services:

Suburban services:

• Train services running through the area may be affected by delays, short-notice alterations to train times and stopping pattern, cancellations to some services

• Stopping services from Woking to London Waterloo in the direction of Surbiton will not call at Weybridge, Walton-on-Thames, Hersham and Esher

Long distance and mainline services:

• Train services to London Waterloo from Weymouth/Bournemouth, Basingstoke, Portsmouth Harbour / Haslemere / Guildford, Exeter St Davids / Salisbury and Alton are expected to be delayed, altered or cancelled at short notice through this area

How do I get to my destination?

Please allow extra time for your journey and check for the latest travel information before travelling. You are advised to check journey planners and station information screens for the most up-to-date service information, as train services may be altered or cancelled at short notice.

If you travelling from Woking and alighting at Weybridge, Walton-on-Thames, Hersham and Esher you may need continue your journey to Surbiton and change trains for services back to these stations.

If you need any help with your journey, please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.