Lines reopened between Derby and Birmingham New Street: disruption expected until 22:00 

Route(s) affected

Between Nottingham and Birmingham New Street / Gloucester / Cardiff Central, and between Edinburgh and Cardiff Central / Plymouth / Penzance and between Leeds and Birmingham New Street / Reading, and between Newcastle and Plymouth

Description

All lines have reopened following an earlier broken down train at Willington. As service begins to recover, trains running between Derby and Birmingham New Street may still be delayed by up to 60 minutes, cancelled in full or revised to only complete part of their journey.

Disruption is expected to continue until 22:00.

Customer advice:

Your ticket can be used at no extra cost on East Midlands Railway services between Nottingham and Derby in both directions until further notice.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.