Disruption between Crewe and Stockport expected until 10:30 

Route(s) affected

Avanti West Coast between London Euston and Manchester Piccadilly

Northern between Crewe and Manchester Piccadilly

Transport for Wales between Milford Haven / Swansea / Cardiff Central / Shrewsbury and Manchester Piccadilly

Description

A fault with the signalling system between Crewe and Stockport means that all lines are blocked. As a result, trains running between these stations may be cancelled, delayed by up to 45 minutes or revised.

Disruption is expected until 10:30.

Avanti West Coast customer advice:

Your ticket can be used at no extra cost on rail replacement coaches between Wilmslow and Macclesfield in both directions until further notice.

A 16-seater minibus has been requested to pick up passengers in Wilmslow and provide a shuttle service to Macclesfield, returning to Wilmslow afterwards.

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.

Northern customer advice:

How does this affect your journey?

Train services are unable to run between Crewe and Alderley Edge (in both directions).

Services between Crewe and Manchester Piccadilly will be affected by this disruption.

Northern services between Alderley Edge and Manchester Piccadilly are not affected.

What should you do?

You can travel on the next Northern service to your destination, where available.

Please note that other train operators may also be affected by disruption – please check your whole journey before travelling.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Rail replacement transport:

Rail replacement transport has been arranged to run by Premier as follows:

• 08:45 From Alderley Edge to Crewe, calling at Sandbach

• 09:35 From Crewe to Alderley Edge, calling at Sandbach, Holmes Chapel, Goostrey, Chelford

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.