Disruption between Crewe and Manchester Airport / Stockport expected until 10:30 

Route(s) affected

between Crewe and Manchester Airport / Stockport

Description

A points failure at Wilmslow means that some lines are blocked. As a result of this, trains running between Crewe and Manchester Airport / Stockport may be delayed by up to 20 minutes or cancelled in full.

Disruption is expected until 10:30.

There are a number of different options available to help you complete your journey. Please check your whole journey using the National Rail real-time Journey Planner as some of the alternative routes listed below that you can use your ticket on may also be affected by this disruption.

Northern customer advice:

What's happened?

Services between Wilmslow and Crewe are being disrupted due to a points failure.

What should I do?

You can travel on the next Northern service to your destination, where available.

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.