Lines reopened: disruption to Thameslink services between Deptford and Dartford expected 09:15 

Route(s) affected

Between Luton / Kentish Town and Rainham (Kent)

Description

Following a trespass incident at Woolwich Arsenal, all lines have now reopened. Whilst service recovers, trains running between Deptford and Dartford may still be delayed by up to 20 minutes or revised.

Disruption is expected until 09:15.

Customer advice:

Thameslink services that run between Luton and Rainham will now be able to continue their booked journeys calling at all stations.

Some services that are already impacted by the earlier disruption may still be travelling via a different route which means you might have to continue using alternate travel.

Some services may still be delayed and it is advised to continue allowing at least 15-20 minutes extra to reach your final destination.

How to complete your journey if you are still travelling from earlier:

If you are travelling between London Bridge and a station between Dartford and Rainham, you can continue to use your planned route to travel.

For journeys to/from Woolwich Arsenal, you can use Elizabeth line services from Woolwich, which is about a 10 minute distance from the station. You can also use Elizabeth line services to travel to/from Abbey Wood. These services allow you to connect to alternative Thameslink trains at Farringdon.

For other journeys, please use London Buses to connect to London Bridge or Dartford, from where alternative train services continue to run.

It is advised to allow up to at least 30 minutes extra to complete your journey.

Please speak to station staff and check information boards for the latest train information.

Planning your journey:

You can see a live map of the Thameslink network here. This will now show where your journey is likely to be delayed.

You can also use our app to get more information about your journey.

Can you tell me more about the incident?

A trespass incident in the Woolwich Arsenal area earlier today had caused all lines to be blocked until BTP were safely able to assist the person track side.

All lines have now reopened. Whilst service returns to a normal operating schedule, your journey may be subject to residual delays.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.