Lines reopened: disruption between Charlton and Slade Green expected until 20:30  

Route(s) affected

Southeastern between London Cannon Street and Barnehurst / Dartford / Ramsgate, and also on circular services via Slade Green

Thameslink between Luton / West Hampstead Thameslink / Kentish Town and Rainham (Kent)

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train. This has allowed all lines between Charlton and Slade Green to reopen. Whilst service recovers, trains may still be delayed by up to 60 minutes, revised or cancelled.

Disruption is expected until 20:30.

Southeastern customer advice:

We have received reports of a person being hit by a train on the Woolwich Line earlier today. The line has been deemed safe and trains are now able to travel in both directions

How does this affect my journey?

Services travelling via our Metro routes will be subject to delays and alterations whilst we get our services back to normal working times.

What should I do?

Allow extra time to make your journey, and use our Live Departures page for travel updates. Alternate travel arrangements are currently being made.

You can use your ticket at no extra cost on:

• DLR between Lewisham and Woolwich Arsenal, Greenwich

• Elizabeth line between Farringdon and Abbey Wood

• London Buses between Dartford and Lewisham

Alternative routes:

For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps.

How can I stay up to date?

You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.

Thameslink customer advice:

Thameslink services are only able to run between Rainham and Dartford. There is currently no Thameslink service between Dartford and Plumstead.

If you're travelling to/from the following stations, you will need to use an alternative route:

• Plumstead

• Abbey Wood

• Slade Green

Your ticket will be accepted on the below at no additional cost:

• Elizabeth line services between Farringdon and Abbey Wood

• London Buses between Lewisham and Dartford

• London Underground between London Terminals

• Southeastern services between London and Dartford

You should leave at least 30 minutes extra to complete your journey.

Planning your journey:

You can see the live departure boards, and view a live map of the network.

You can also use the alternative routes maps.

You can also use Thameslink app to find up-to-date information.

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.

Can you tell me more about the incident?

Local staff are working with the emergency services and Network Rail to resolve this incident safely and resume normal train running.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.