Lines reopened: disruption between Woking and Guildford expected until 19:00 

Route(s) affected

Between London Waterloo and Guildford / Haslemere / Southampton Central / Fareham / Portsmouth Harbour

Description

Following a tree blocking the railway between Woking and Guildford all lines have reopened. As service recovers, trains running between these stations may still be delayed by up to 30 minutes, revised or diverted.

Disruption is expected until 19:00.

Customer advice:

Following a tree blocking the line at Worplesdon station, all lines have now reopened.

Long distance & mainline services

Services between London Waterloo and Portsmouth via Guildford are returning to normal but some services are still expected to be either delayed, cancelled or altered to help minimise further delays across the network.

How do I get to my destination?

You should allow extra time to complete your journey and continue to check station boards and the website for the latest service updates.

If you're travelling between Woking and Guildford, you will need to take a train to Aldershot and change there for another train to Guildford or Woking.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.