Reduced CrossCountry service between Cardiff Central and Birmingham New Street until the end of the day
Service alteration details
Incident reported: Sunday 16 November 2025 at 02:04
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Last updated
Sunday 16 November 2025 at 02:12
Train operators affected
Route(s) affected
Between Cardiff Central and Birmingham New Street
Description
A shortage of train crew between Cardiff Central and Birmingham New Street means a reduced service will run between these stations.
Disruption is expected until the end of the day.
Customer advice:
Your ticket can be used at no extra cost on the following services:
The two CrossCountry services operating before and after your cancelled service
Great Western Railway between Cardiff Central and Bristol Parkway
Transport for Wales between Cardiff Central and Cheltenham Spa
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.