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Reduced CrossCountry service between Cardiff Central and Birmingham New Street until the end of the day 

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Service alteration details

Incident reported: Sunday 16 November 2025 at 02:04

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Last updated

Sunday 16 November 2025 at 02:12

Train operators affected

Route(s) affected

Between Cardiff Central and Birmingham New Street

Description

A shortage of train crew between Cardiff Central and Birmingham New Street means a reduced service will run between these stations.

Disruption is expected until the end of the day.

Customer advice:

Your ticket can be used at no extra cost on the following services:

  • The two CrossCountry services operating before and after your cancelled service

  • Great Western Railway between Cardiff Central and Bristol Parkway

  • Transport for Wales between Cardiff Central and Cheltenham Spa

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.