Reduced CrossCountry service between Penzance and Bristol Temple Meads until the end of the day 

Route(s) affected

between Penzance and Bristol Temple Meads

Description

A shortage of train drivers available between Penzance and Bristol Temple Meads means that fewer trains than normal are able to run.

As a result, CrossCountry are running a reduced service between these stations and some services will be cancelled.

Disruption is expected until the end of the day.

Customer advice:

If your train is cancelled, you may use your ticket on the two CrossCountry train services operating before or the two CrossCountry train services after your cancelled service.

Alternatively, you may use your ticket on the following services and routes at no extra cost:

• Great Western Railway services on all routes

You do not need to amend your ticket to use it on these services

Road transport:

Buses / taxis / coaches have been requested to operate between Taunton and Bristol Parkway, however there are no available operators in the area all day

Please speak to a member of station staff if you are unable to make it to your final destination by train or use the customer help point if the station is unstaffed

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.