Storm Austen - disruption to CrossCountry services in south west England until at least the end of the day on Saturday 24 October 

Route(s) affected

Various routes across south west England

Description

Storm Austen has been named by the Met Office. A yellow weather warning has been issued for Friday 23 October. CrossCountry have made some pre-planned amendments to their service in the area from today, Thursday 22 October, through until the end of the day on Saturday 24 October. There may be further changes to service levels depending on the impact of Storm Austen.

You are strongly encouraged to check your journey before travelling and allow extra time where possible.

Service impact:

• No CrossCountry services will operate between Plymouth and Penzance on Thursday 22 and Friday 23 October

• There may be further changes to services between Bristol, Plymouth and Penzance on Friday 23 and Saturday 24 October depending on the impact of Storm Austen

Ticket acceptance:

• Thursday 22 October - Great Western Railway will accept CrossCountry tickets between Plymouth and Penzance at no extra cost

• Friday 23 October - Great Western Railway will accept CrossCountry tickets between Cheltenham Spa and Penzance at no extra cost

Ticket easements:

• CrossCountry tickets dated for travel on Friday 23 October will be accepted for travel on Thursday 22, Saturday 24 or Monday 26 October instead

Additional information:

You can check the Travel Information page on the CrossCountry website for further information.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.