Service alteration details

PAGE LAST UPDATED: 14/10/2019 21:39. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Reduced Island Line service until further notice

Incident created
17/09/2019 14:46
Last updated
11/10/2019 09:42
Route affected
Download map of route affected

Between Shanklin and Ryde Pier Head 

 
TOC(s) affected
Island Line;
Description

A shortage of trains on the Island Line as a result of extra safety checks being made means that a reduced service is operating between Shanklin and Ryde Pier Head until further notice.

How is this affecting the train service?

An hourly service will operate on the Island Line as follows:

  • Ryde Pier Head towards Shanklin at 49 minutes past the hour
  • Shanklin towards Ryde Pier Head at 18 minutes past the hour

The normal 2 trains per hour timetable will resume as soon as possible, but the age of the trains and the difficulty in sourcing replacement parts, mean this may take longer than normal. It is currently expected to resume for the start of service on Monday 21 October. 

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Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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