Service alteration details

PAGE LAST UPDATED: 24/02/2020 02:38. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Partial closure between Redhill and Tonbridge until Tuesday 31 March

Incident created
22/12/2019 08:35
Last updated
24/02/2020 01:41
Route affected
Download map of route affected

Between Redhill and Tonbridge

 
TOC(s) affected
Southern;
Description

A landslip near the village of Godstone, on the line between Redhill and Tonbridge, has resulted in significant damage to the railway. The line is closed to allow for necessary repairs and is not expected to re-open until the end of March.

Customer Advice:

Reconstruction of the damaged embankment between Godstone and Edenbridge is progressing well. Buses will continue to replace trains through these stations until the line reopens.

Full information about how the train service is affected can be found here.

Our colleagues over at Network Rail have an explanation together with photographs showing the extent of the damage, and works required here.

What does this mean for me?

Please allow plenty of time to reach your destination - your journey will take longer than it usually would. You will need to use a replacement bus service or an alternative rail route for either all or part of your journey.

What service is available during the week, Monday to Friday?

A rail replacement bus service is running between Redhill, Nutfield (Memorial Hall), Godstone and Edenbridge, in place of cancelled trains.

Connecting trains run between Edenbridge, Penshurst, Leigh and Tonbridge in both directions, except for some very early and very late journeys, when buses are extended to or from Tonbridge.

Journeys to & from Nutfield:

  • If you're using Nutfield station, a separate minibus service is running between Nutfield station and Redhill, in both directions. This is because the Memorial Hall bus stops (served by full-size buses) are some distance from the station.
  • If you're travelling from Edenbridge or Godstone and you need Nutfield station, please either travel to Nutfield (Memorial Hall) on the full-size buses, or travel to Redhill and change there for the minibus service to Nutfield Station.
  • If you're travelling from Nutfield towards Godstone or Edenbridge, please either use the bus stops at Nutfield (Memorial Hall), or use the minibus service from Nutfield station to Redhill, changing there for the full-size buses towards Godstone and Edenbridge.

What service is available on weekends, Saturday and Sunday?

Most weekends, a rail replacement bus service is running across the whole route between Redhill and Tonbridge (in both directions).

The minibus service will also operate between Nutfield and Redhill stations.

Where can I board the replacement bus service?

You can view pick up and drop off locations by clicking here, or see the posters at your local station.

Please note that at Redhill, all buses and minibuses will drop off passengers near the rear entrance to the station on Redstone Hill. Step-free access is available opposite the Toby Carvery restaurant / Redstone Hill car park entrance, then via the walkway outside Platform 3; or under the large railway bridge and via the main station entrance on Princess Way.

Alternative route options and alternative car parks:

The following alternatives are available to you at no additional cost, regardless of the type of ticket you hold:

  • If you're travelling between Edenbridge, Penshurst or Leigh and stations in the London area, you may wish to use Southeastern services between Tonbridge, Hildenborough (near Leigh), London Bridge and London Charing Cross. From London Bridge or London Charing Cross, you can use Tube services to other London terminals at no additional cost.
  • If you're travelling between Redhill and Tonbridge, you can travel via London Bridge, using Thameslink services from Redhill, and Southeastern services between London Bridge and Tonbridge. The same applies in the opposite direction.
  • If you're travelling between Leigh, Penshurst or Edenbridge and East Croydon, alternative Southern trains on the Uckfield line serve Edenbridge Town, which is a 15 minute walk from Edenbridge station.
  • You may also use stations between Caterham and Purley.
  • If you hold a valid car parking season ticket, you may park your car at alternative stations on the Southern routes listed above - subject to availability.

First Class is declassified on train services between Edenbridge and Tonbridge

You may use either Standard or First Class with any valid ticket for these trains.

If you already hold a First Class ticket for this route, please make sure you claim your refund here.

Check before you travel:

You can check your journey for TODAY using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Tonbridge

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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