Service alteration details

PAGE LAST UPDATED: 31/03/2020 00:36. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Reduced Great Northern, Southern and Thameslink service

Incident created
19/03/2020 17:38
Last updated
30/03/2020 17:54
Route affected

Across Great Northern, Southern and Thameslink networks

 
TOC(s) affected
Great Northern;Southern;Thameslink;
Description

Great Northern, Southern and Thameslink are currently having to cancel trains at short notice owing to staff members requiring to stay at home unwell or self-isolate under the guidance issued by Public Health England.

Customer Advice:

Thameslink, Southern and Great Northern have introduced a revised timetable across the network as the rail industry works together to manage and protect services for essential travel and key workers to get to and from their place of work.

In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel always practice social distancing when travelling.

We advise that you always check service updates online before making your way to the station for your essential journey.

Thameslink, Southern, and Great Northern update live departures. websites, mobile apps and service update pages as they can, but the nature of the situation is that services may be cancelled at short notice, due to staff members needing to stay at home unwell or in self-isolation.

The amended timetable is now available in online journey planners.

Planned engineering work is also taking place over the forthcoming weeks which may affect late night and early morning trains. The alterations for these works and associated replacement buses are now reflected in journey planners.

Southern, Thameslink and Great Northern tickets are valid on each other's trains until further notice.

To find out more about how we are responding to Coronavirus, please visit the relevant Coronavirus Information page for Thameslink, Southern, Great Northern, and Gatwick Express.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.