Service alteration details

PAGE LAST UPDATED: 02/10/2020 00:39. Update now

Find out details about how services are running and be informed on any disruption on your journey.

LNER - Revised timetable and social distancing advice

Incident created
20/03/2020 08:23
Last updated
01/10/2020 09:14
Route affected

All LNER routes.

TOC(s) affected

LNER are continuing to operate a reduced timetable, in line with current passenger demand and government guidelines. The amended timetable can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel and you must sit in your designated seat. You can book your seat reservation here.

The following stations have a one-way system in place:

  • Leeds: There is a one way system in place, and the southern entrance is operating as exit only. Please ensure you follow the social distancing measures when moving through the station.
  • Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.
  • London Kings Cross: Customers are to exit from the gates directly opposite them. also if you are travelling on the Underground there is a one way system in place. The entrance for the underground is directly opposite the station. Please follow the floor vinyl's and signage as you leave the station.


Where can I find more advice and information?

Safe travel advice from LNER can be found here.

More information, including FAQs and refund information be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to

Check before you travel:
You can check your journeys on weekdays up to and including Friday 11 December using the National Rail Enquiries real-time Journey Planner

Weekends are subject to engineering work and are correct in Journey Planners until 24 October.

If you would like to follow this incident on Twitter, please use #COVID19UK

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