Service alteration details

PAGE LAST UPDATED: 01/10/2020 23:23. Update now

Find out details about how services are running and be informed on any disruption on your journey.

ScotRail - Timetable information and social distancing advice

Incident created
20/03/2020 08:51
Last updated
01/10/2020 09:12
Route affected

Across the ScotRail network

 
TOC(s) affected
ScotRail;
Description

ScotRail are currently operating more than 90% of normal services, with a full service running during peak times.

The suspension of driver training during lockdown, due to physical distancing rules making it impossible for two people to sit in the drivers cab at the same time, means it’s not yet possible for a full service to operate. Where a reduced service must operate, it will be at the times of day when fewest people travel.

We continue to ask you to consider alternative travel options where possible, including walking and cycling, to keep space free for those who need to travel by train.

What advice and information is available on crowding and social distancing?

If you are travelling by train please follow these 5 rules for safer travel -

  1. Don't travel if you feel unwell
  2. Avoid main commuting times (between 07:00 and 09:00 and between 16:00 and 18:30)
  3. Don't board a train if you think it is unsafe
  4. Wear a face covering and maintain social distancing
  5. Be patient - most seats need to be empty

 

Major stations have floor markings and other signs to outline a safe distance, while some station facilities such as waiting rooms are closed. In order to maintain a physical distance from others, please expect an increase in the time it takes to buy a ticket at a station and to board your train.

Although Ticket Offices and some ticket machines will still accept cash, you are encouraged to use card or contactless payment whenever possible.

Where can I find more information?

The latest travel advice from ScotRail can be found here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, please click here.

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 13 December onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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