Service alteration details

PAGE LAST UPDATED: 02/10/2020 00:30. Update now

Find out details about how services are running and be informed on any disruption on your journey.

c2c - Safe Travel Advice

Incident created
20/03/2020 09:13
Last updated
01/10/2020 09:16
Route affected

Between London Fenchurch Street and Grays / Southend Central / Shoeburyness   

TOC(s) affected

c2c are operating a standard timetable, subject to alterations for engineering work particularly on evenings and weekends.

Although the service has increased to the maximum level possible, capacity on board will remain extremely limited as social distancing measures are in place.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

Avoid peak time travel

Currently services arriving into central London before 08:00 are the busiest. You are recommended to defer travel until after 08:00, as this means you'll be more likely to find space on the train to socially distance.

Avoid the busiest services.

A list of c2c's busiest trains can be found here. You are advised to replan your journey to avoid these trains.

Where can I find more information?

More information about what c2c are doing to keep you safe is available here.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner

If you would like to follow this incident on Twitter, please use #COVID19UK

We want to make information better – tell us how! Fill out this online Disruption Survey.