Service alteration details

PAGE LAST UPDATED: 08/07/2020 23:12. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Avanti West Coast - Revised timetable and social distancing advice

Incident created
20/03/2020 10:12
Last updated
07/07/2020 12:16
Route affected

All Avanti West Coast services 

 
TOC(s) affected
Avanti West Coast;
Description

Avanti West Coast are temporarily operating a reduced timetable for those where travel is necessary. The amended timetable can be found here.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel and to support social distancing, Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling.

Bookings can be made up to 5 minutes before the scheduled departure on the Avanti West Coast website and app.

If you are a Season ticket holder, please book your place by emailing seat.reservations@avantiwestcoast.co.uk.

Some stations may also operate with a queuing system to ensure social distancing remains in place during peak times.

Currently, peak travel times are between 09:30 and 13:00 and between 16:00 and 18:00 - you are encouraged to travel outside of these times.

Where can I find more information?

Further help and support can be found on the Avanti West Coast website here.

More information can also be found on the National Rail Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

 

Check before you travel:
You are advised to check your journey using the National Rail Enquiries real-time Journey Planner. The Journey Planner is correct for all journeys up to and including 17 July.

If you are travelling from Saturday 18th July, please check back nearer to the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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