Service alteration details

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Greater Anglia and Stansted Express - Timetable information and social distancing advice

Incident created
20/03/2020 10:46
Last updated
01/10/2020 09:18
Route affected

Greater Anglia between London Liverpool Street and Norwich

Stansted Express between London Liverpool Street and Stansted Airport

 
TOC(s) affected
Greater Anglia;Stansted Express;
Description

In line with current passenger demand and government guidelines, Greater Anglia have resumed operating a nearly full timetable with the exception of the London Liverpool Street - Norwich route. Stansted Express is operating a reduced half hourly service.

The latest timetable information for both Greater Anglia and Stansted Express can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

Social distancing measures will effectively cut the number of customers able to travel on Greater Anglia / Stansted Express trains by up to 90 per cent. To help manage this, please consider travelling at less busy times. Greater Anglia have produced a guide to help you find less busy trains to travel on. You can find the most up to date information by clicking here.

Customers should book online where possible, but if you do need to purchase your ticket at a station please use contactless payment if you are able to.

Please be considerate of other travellers and follow the social distancing advice given to you by staff.  

Where can I find more information? 

You can find the latest travel advice by clicking on the links below:

 

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can plan your journey up to and including Friday 9 October using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 10 October onwards, please check back nearer to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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