Service alteration details

PAGE LAST UPDATED: 28/10/2021 07:04. Update now

Find out details about how services are running and be informed on any disruption on your journey.

CrossCountry - Revised timetable and safe travel advice

Incident created
20/03/2020 17:30
Last updated
17/09/2021 19:19
Route affected

All CrossCountry routes.

TOC(s) affected

CrossCountry are operating a reduced timetable, in line with current passenger demand and government guidelines. Details of the service that is running can be found here.

There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:


Seat reservations:

CrossCountry want your journey to be as comfortable as possible. That’s why they recommend you reserve a seat at the same time as purchasing your ticket where possible

Advice on face coverings: 

You are no longer required by law to wear a face covering in England. However, please respect others and, unless exempt, wear a face covering in crowded spaces throughout your journey.

If you are travelling within Scotland and Wales, you must continue to wear a face covering (unless exempt) when you're at stations and whilst on board the train, as it remains mandatory. Customers travelling across the borders should ensure they have a face covering to comply with local restrictions.

Where can I find more information?

The latest advice to help you travel with confidence can be found on CrossCountry's dedicated Coronavirus advice page.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner 

Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

If you would like to follow this incident on Twitter, please use #COVID19UK

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