Service alteration details

PAGE LAST UPDATED: 10/08/2022 20:41. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Amended Great Western Railway timetable

Incident created
05/01/2022 07:20
Last updated
01/04/2022 16:19
Route affected

Great Western Railway services across the network   

 
TOC(s) affected
Great Western Railway;
Description

A reduced temporary timetable remains in operation across the Great Western Railway network because of the continuing effects of the coronavirus pandemic. 

The temporary timetable ensures that Great Western Railway can provide the majority of their usual planned service, and reduce the number of short notice cancellations. 

A summary list of the amended services can be found on Great Western Railway's website.

Customer Advice:

If it is necessary to change your journey plans, the Book with Confidence scheme is in place so that you can change your travel plans up to the evening before departure without being charged a fee, or if you choose not to travel you are able to receive a refund on your unused ticket.

Customers with booked tickets are able to travel on services before and after a cancelled train.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

​​​​​​​Twitter:
If you would like to follow this incident on Twitter, please use #GWRChanges

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.