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    Map key

    Accessible WC
    ATM/Cash Machine
    Baby Changing Facilities
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Lift
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Stairs
    Subway
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Train
    Waiting Room
     
    Top

    Ashford International

    Ground

    Coffee Shop Baby Change Seats Seats Eurostar Terminal Seats Help Point Help Point Female Toilet Female Toilet Unisex Accessible Toilet Male Toilet Taxi Waiting Room Seats Ticket Machine ATM Cash Machine Telephones Male Toilet Bike Seats Bike Help Point Seats Seats Photos Telephones Unisex Accessible Toilet Ticket Machine Ticket Counter Ticket Hall Entrance 1 Ticket Hall Entrance 2 Lift Ticket Gates Lift Eurostar Terminal Entrance Ticket Gates Car Park Stairs Shelter Subway Ramp Platforms 5 and 6 Stairs Platforms 1 and 2 Stairs Ticket Counter Pumpkin Cafe Pumpkin Cafe Subway Accessible Car Park Subway Platform 6A Platform 5A Platform 2C Platform 1C Ticket Hall Platform 5B Platform 2B Platform 2A Platform 6B Platform 1B Platform 1A Platform 5C Platform 6C Ashford International Eurostar Terminal Station Front Car Park Eurostar Platforms
    o1030-0010587_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1030-0010755_thumb.jpg

    Unable to assess at time of audit.

    o1030-0010725_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1030-0000053_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1030-0000041_thumb.jpg

    Eurostar Train Terminal

    o1030-0010742_thumb.jpg

    How many individual seats (Benches count as 1): 10
    The seats provided are stable.
    The seating has armrests.

    o1030-0010617_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1030-0010650_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1030-0010758_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1030-0010811_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens outwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1030-0010740_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o1030-0010808_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens outwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1030-0010761_thumb.jpg

    Taxi

    o1030-0010602_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1030-0010799_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1030-0010710_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1030-0010711_thumb.jpg

    How many are there: 1
    Wheelchair users can access and turn round in front of the cash machine.
    The controls are within the recommended height specification.

    o1030-0000023_thumb.jpg

    How many are there: 2

    o1030-0010733_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1030-0010776_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 175
    The cycle racks are not covered.

    o1030-0010826_thumb.jpg

    How many individual seats (Benches count as 1): 25
    The seats provided are stable.
    The seating has armrests.

    o1030-0010562_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 11
    The cycle racks are not covered.

    o1030-0010599_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1030-0010728_thumb.jpg

    How many individual seats (Benches count as 1): 6
    The seats provided are stable.
    The seating has armrests.

    o1030-0010827_thumb.jpg

    How many individual seats (Benches count as 1): 25
    The seats provided are stable.
    The seating has armrests.

    o1030-0010712_thumb.jpg

    Photos

    o1030-0000050_thumb.jpg

    How many are there: 2

    o1030-0010817_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.

    o1030-0010794_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1030-0010714_thumb.jpg

    Ticket Counter

    o1030-0010652_thumb.jpg

    Ticket Hall Entrance 1
    This is an entrance and exit.
    There is a raised crossing.

    o1030-0000085_thumb.jpg

    Ticket Hall Entrance 2
    This is an entrance and exit.
    There is no safe crossing.

    o1030-0010722_thumb.jpg

    Under construction at time of audit.

    o1030-0010792_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1030-0010795_thumb.jpg

    Under construction at time of audit.

    o1030-0010788_thumb.jpg

    Eurostar Terminal Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1030-0010715_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1030-0010774_thumb.jpg

    Car Park Stairs
    The stairs are outdoors.
    No of steps: 13

    o1030-0010745_thumb.jpg

    Shelter

    o1030-0010718_thumb.jpg

    Subway Ramp
    Distance in metres: 45
    The ramp has a steep gradient.

    o1030-0010723_thumb.jpg

    Platforms 5 and 6 Stairs
    The stairs are outdoors.
    Number of Steps: 16,16
    There is a visual contrast between the step edge and the tread.

    o1030-0010797_thumb.jpg

    Platforms 1 and 2 Stairs
    The stairs are outdoors.
    Number of Steps: 16,16
    There is a visual contrast between the step edge and the tread.

    o1030-0010714_thumb.jpg

    Ticket Counter

    o1030-0000020_thumb.jpg

    Pumpkin Cafe
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1030-0010597_thumb.jpg

    Pumpkin Cafe
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1030-0010787_thumb.jpg

    Subway

    o1030-0010762_thumb.jpg

    Accessible Spaces
    No of Accessible spaces: 15
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.
    Tariff:
    Free Parking.
    Additional Details:
    This Car Park is for Blue Badge holders only.

    o1030-0010721_thumb.jpg

    Subway

    o1030-0010749_thumb.jpg

    Platform Number: 6A
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1030-0010744_thumb.jpg

    Platform Number: 5A
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1030-0010801_thumb.jpg

    Platform Number: 2C
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1030-0010803_thumb.jpg

    Platform Number: 1C
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1030-0010833_thumb.jpg

    Ticket Hall
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o1030-0010735_thumb.jpg

    Platform Number: 5B
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1030-0010805_thumb.jpg

    Platform Number: 2B
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1030-0010831_thumb.jpg

    Platform Number: 2A
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1030-0010754_thumb.jpg

    Platform Number: 6B
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1030-0010825_thumb.jpg

    Platform Number: 1B
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1030-0010829_thumb.jpg

    Platform Number: 1A
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1030-0010730_thumb.jpg

    Platform Number: 5C
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1030-0010727_thumb.jpg

    Platform Number: 6C
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1030-0010791_thumb.jpg

    Ashford International Eurostar Terminal

    o1030-0000098_thumb.jpg

    Station Front

    o1030-0010767_thumb.jpg

    Car Park
    No of Accessible spaces: 8
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user cannot get from the parking area to the station without assistance.
    The route from this Car Park to the station is inaccessible to wheelchair users.

    o1030-0010747_thumb.jpg

    Eurostar Platforms