Ashford International

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Unable to assess at time of audit.

How many individual seats (Benches count as 1): 2

How many individual seats (Benches count as 1): 2

Eurostar Train Terminal

How many individual seats (Benches count as 1): 10
The seats provided are stable.
The seating has armrests.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens outwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

How many individual seats (Benches count as 1): 3
The seats provided are stable.
The seating has armrests.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Cycles are stored in Racks
How many cycle racks: 175
The cycle racks are not covered.

How many individual seats (Benches count as 1): 25
The seats provided are stable.
The seating has armrests.

Cycles are stored in Racks
How many cycle racks: 11
The cycle racks are not covered.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens outwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Taxi

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 6
The seats provided are stable.
The seating has armrests.

How many individual seats (Benches count as 1): 25
The seats provided are stable.
The seating has armrests.

Photos

How many are there: 1
Wheelchair users can access and turn round in front of the cash machine.
The controls are within the recommended height specification.

How many are there: 2

How many are there: 2

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet layout is suitable for right-handed transfers.
There are grab rails present.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Ticket Hall Entrance 1
This is an entrance and exit.
There is a raised crossing.

Ticket Hall Entrance 2
This is an entrance and exit.
There is no safe crossing.

Under construction at time of audit.

Ticket Counter

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Under construction at time of audit.

Eurostar Terminal Entrance
This is an entrance and exit.
There is no safe crossing.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Car Park Stairs
The stairs are outdoors.
No of steps: 13

Shelter

Subway Ramp
Distance in metres: 45
The ramp has a steep gradient.

Platforms 5 and 6 Stairs
The stairs are outdoors.
Number of Steps: 16,16
There is a visual contrast between the step edge and the tread.

Platforms 1 and 2 Stairs
The stairs are outdoors.
Number of Steps: 16,16
There is a visual contrast between the step edge and the tread.

Ticket Counter

Pumpkin Cafe
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Pumpkin Cafe
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Subway

Accessible Spaces
No of Accessible spaces: 15
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Free Parking.
Additional Details:
This Car Park is for Blue Badge holders only.

Subway

Platform Number: 6A
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 5A
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2C
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1C
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Ticket Hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Platform Number: 5B
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2B
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2A
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 6B
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 1B
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1A
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 5C
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 6C
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Ashford International Eurostar Terminal

Station Front

Car Park
No of Accessible spaces: 8
There is a vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
The route from this Car Park to the station is inaccessible to wheelchair users.

Eurostar Platforms