Birmingham Snow Hill

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many are there: 1

Photos

Lift to Trams
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.85
What is the height of the call button in metres: 1.15
What is the height of the direction button in metres: 1.15

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.25
What is the height of the direction button in metres: 1.15

Escalator
The escalator travels up.

Escalator from Trams
The escalator travels up.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.2
What is the height of the direction button in metres: 1.2

Costa
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Escalator
The escalator travels up.

Ticket Counter

Accessible Side Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Car Park Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
Stairs lead down from this Entrance.

Colmore Row Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Accessible Side Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Car Park Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
Stairs lead down from this Entrance.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Stairs to the Car Park
The stairs are outdoors.
No of steps: 9

Colmore Row Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Stairs to Platforms 1 and 2
The stairs are not outdoors.
Number of Steps: 12,12,15
There is a visual contrast between the step edge and the tread.

Stairs to Platform 3
The stairs are not outdoors.
Number of Steps: 12,12,15
There is a visual contrast between the step edge and the tread.

Stairs to Trams
The stairs are outdoors.
Number of Steps: 3,8,8,6,8,8,2
There is a visual contrast between the step edge and the tread.

Ramp
Distance in metres: 22
The ramp has a shallow gradient.

Office

Dry Cleaners
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Sandwich Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

City Street Wardens

Ticket Counter

Pavement

Bridge

Colmore Row

Concourse Entrance
There is no staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Livery Road Car Park
No of Accessible spaces: 20
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

Tram

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

There are male toilet facilities available.
The toilets are not on level access.
There are steps leading to the toilet.
How many steps: 1
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

The vending machine contains sweets. The vending machine contains cold drinks.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

How many individual seats (Benches count as 1): 15

How many individual seats (Benches count as 1): 2

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens outwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station

How many individual seats (Benches count as 1): 16

Escalator
The escalator travels up.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

Escalator
The escalator travels up.

Lift to Platforms 3
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.1

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.25
What is the height of the direction button in metres: 1.15

Lift to Platforms 1 and 2
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.1

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.2
What is the height of the direction button in metres: 1.2

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Escalator
The escalator travels up.

Escalator
The escalator travels up.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Crossing

Stairs
The stairs are not outdoors.
Number of Steps: 15,11,14

Ramp to Trams
Distance in metres: 12
The ramp has a shallow gradient.

Stairs
The stairs are not outdoors.
Number of Steps: 14,11,15

Stairs
The stairs are not outdoors.
Number of Steps: 15,11,14

Stairs
The stairs are not outdoors.
Number of Steps: 14,11,15

Stairs to Platforms 1 and 2
The stairs are not outdoors.
Number of Steps: 12,12,15
There is a visual contrast between the step edge and the tread.

Stairs to Platform 3
The stairs are not outdoors.
Number of Steps: 12,12,15
There is a visual contrast between the step edge and the tread.

Office

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Toilets Area

Tram Lines

Platform 3 Concourse
There is no staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Concourse
There is no staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Livery Street

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

The Help Point is yellow.
What is the measurement of the Help point from floor to button in metres: 1
The Help Point has an induction loop fitted.
There is contact option for Emergency only.

The Help Point is yellow.
What is the measurement of the Help point from floor to button in metres: 1
The Help Point has an induction loop fitted.
There is contact option for Emergency only.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is yellow.
What is the measurement of the Help point from floor to button in metres: 1
The Help Point has an induction loop fitted.
There is contact option for Emergency only.

Escalator
The escalator travels up.

Lift to Platforms 3
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.1

Lift to Platforms 1 and 2
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.1

Escalator
The escalator travels up.

Escalator
The escalator travels up.

Escalator
The escalator travels up.

Livery Street Entrance
This is an entrance and exit.
There is no safe crossing.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Ramp subway
Distance in metres: 9
The ramp has a shallow gradient.

Stairs
The stairs are not outdoors.
Number of Steps: 15,11,14

Stairs
The stairs are not outdoors.
Number of Steps: 14,11,15

Stairs
The stairs are not outdoors.
Number of Steps: 14,11,15

Stairs
The stairs are not outdoors.
Number of Steps: 15,11,14

Access

Access

Landing

Landing

Livery Street Entrance Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Subway

Great Charles Street Queensway

Livery Street