Bishops Stortford

Cash Point

There are male toilet facilities available.

Cycles are stored in Racks
How many cycle racks: 20
The cycle racks are covered.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.5
There is contact option for Information only.
Additional Details:
This is a touch screen information point.

Photos

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 6
The seats provided are stable.
Seating is provided in a range of heights.
The seating has armrests.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are automatic.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.1
What is the height of the direction button in metres: 1.1

Cycles are stored in a shared compound/cages
How many cycle racks: 150
The cycle racks are covered.
Additional Details:
This is a secure compound part of the Bike and Go scheme. Users must register to be issued with an entry fob.

Ticket counter

How many individual seats (Benches count as 1): 10

How many individual seats (Benches count as 1): 8

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet layout is suitable for left-handed transfers.
There are grab rails present.

There are female toilet facilities available.

Waiting room
Wheelchair users can access all visitor areas and move around without obstruction.

How many are there: 2

Taxi

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.1
What is the height of the direction button in metres: 1.1
The lift has a separate entrance and exit door.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

Ticket Gates
Staff are available at the ticket gates to provide assistance.
Access can be gained when the ticket gates are unmanned.
The ticket gate is automatic.

London Road Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Main entrance
This is an entrance and exit.
There is a Zebra crossing.

Waiting Room
There is more than one entrance into the building.
Both entrances from the platform are accessible to wheelchair users.
The access is level.
There are no steps into the building.
There are electric doors.
 

Ticket Gates
Staff are available at the ticket gates to provide assistance.
Access can be gained when the ticket gates are unmanned.
The ticket gate is automatic.

Stairs Bridge
The stairs are not outdoors.
No of steps: 8

London Road Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Stairs Bridge
The stairs are not outdoors.
No of steps: 12

Platform 1 stairs
The stairs are outdoors.
No of steps: 16

W H Smith
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
Both external entrance and the entrance from the ticket hall are accessible for wheelchair users.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Platform 2 Multi-Stairs
The stairs are outdoors.
Number of Steps: 14,14
There is a visual contrast between the step edge and the tread.

Ticket counter

Ramp
Distance in metres: 25
The ramp has a moderate gradient.

Stair Landing

Dane Street

Bridge

Ticket Hall
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Paved Area

London Road

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Car park
The car park is close to the building.
No of Accessible spaces: 8
There is no vehicle height restriction barrier at the entrance to the car park.
There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
A wheelchair user can get from the parking area to the station without assistance.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.