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    Stations & on train

     

    Map key

    Accessible WC
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Male Toilets
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Brockenhurst

    Ground Floor

    Bike Bike Ticket Machine Seats Bike Helppoint Vending Machine Seats Seats Seats Seats Vending Machine Helppoint Telephones Seats Ticket Machine Seats Seats Ticket Machine Seats Telephones Doors Female Toilet Female Toilet Platform 1,2 Entrance Platform 3,4 Entrance Coffee Shop Waiting Room Unisex Accessible Toilet Male Toilet Male Toilet Waiting Room Ticket Counter Traverse Bridge Entrance. Barrow Crossing Entrance. Taxi Platform 3,4 Entrance Stairs on Bridge Platform 1,2 Entrance Stairs to Platforms Platforms 1 and 2 Stairs Platforms 3 and 4 Stairs Platform Stairs Traverse Bridge Ramp to Barrow Crossing Concourse Barrow Crossing Paved Area Bridge Car Park 2 Platform 4 Platform 3 Platform 2 Platform 1 Car Park 1
    o1161-0000020_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 12
    The cycle racks are covered.

    o1161-0000021_thumb.jpg

    Cycles are stored in Lockers
    How many cycle racks: 8
    The cycle racks are not covered.

    o1161-0000015_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1161-0000085_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o1161-0000086_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 10
    The cycle racks are covered.

    o1161-0000042_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1161-0000035_thumb.jpg

    Unable to assess at time of audit.

    o1161-0000039_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1161-0000038_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1161-0000081_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1161-0000069_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1161-0000082_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o1161-0000068_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1161-0000066_thumb.jpg

    How many are there: 1

    o1161-0000067_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o1161-0000087_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1161-0000036_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o1161-0000037_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o1161-0000016_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1161-0000009_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1161-0000008_thumb.jpg

    How many are there: 2

    o1161-0009247_thumb.jpg

    There is a single door.
    The door is automatic with a manual switch.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The manually operated powered doors activation system is positioned within reach of all users.

    o1161-0000046_thumb.jpg

    There are female toilet facilities available.

    o1161-0000079_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1161-0000019_thumb.jpg

    Platform 1,2 Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are stairs after the entrance.

    o1161-0000088_thumb.jpg

    Platform 3,4 Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are steps after the entrance.

    o1161-0000041_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1161-0000032_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1161-0000048_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.

    o1161-0000056_thumb.jpg

    There are male toilet facilities available.

    o1161-0000080_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1161-0000077_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1161-0000017_thumb.jpg

    Ticket Counter
    How many windows: 1
    There are low counters available.
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1161-0000010_thumb.jpg

    Traverse Bridge Entrance.
    This is an entrance and exit.
    There is a raised crossing.

    o1161-0000093_thumb.jpg

    Barrow Crossing Entrance.
    This is an entrance and exit.
    There is a raised crossing.

    o1161-0000007_thumb.jpg

    Taxi

    o1161-0000088_thumb.jpg

    Platform 3,4 Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are steps after the entrance.

    o1161-0000060_thumb.jpg

    Stairs on Bridge
    The stairs are not outdoors.
    No of steps: 3

    o1161-0000019_thumb.jpg

    Platform 1,2 Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are stairs after the entrance.

    o1161-0000022_thumb.jpg

    Stairs to Platforms
    The stairs are outdoors.
    Number of Steps: 12,11
    There is a visual contrast between the step edge and the tread.

    o1161-0007138_thumb.jpg

    Platforms 1 and 2 Stairs
    The stairs are outdoors.
    Number of Steps: 7,11

    o1161-0000063_thumb.jpg

    Platforms 3 and 4 Stairs
    The stairs are outdoors.
    Number of Steps: 13,13,0

    o1161-0000089_thumb.jpg

    Platform Stairs
    The stairs are outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1161-0000058_thumb.jpg

    Traverse Bridge
    The Traverse Bridge links Platforms I and 2 to the paved area outside of the Ticket Office. Users of this bridge must give 24 hrs notice to the station as there is only a 15 minute window every hour to use the bridge.

    o1161-0000083_thumb.jpg

    Ramp to Barrow Crossing
    Distance in metres: 4
    The ramp has a steep gradient.

    o1161-0000014_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o1161-0000084_thumb.jpg

    Barrow Crossing
    The Barrow Crossing is very uneven, passengers should take care when using it.

    o1161-0000092_thumb.jpg

    Paved Area

    o1161-0000025_thumb.jpg

    Bridge

    o1161-0000002_thumb.jpg

    Car Park 2
    No of Accessible spaces: 3
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user cannot get from the parking area to the station without assistance.
    There is conflict with traffic coming in and out of the Car Park.

    o1161-0000074_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1161-0000070_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1161-0000043_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1161-0000029_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1161-0000095_thumb.jpg

    Car Park 1
    No of Accessible spaces: 1
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.