Brockenhurst

Cycles are stored in Racks
How many cycle racks: 12
The cycle racks are covered.

Cycles are stored in Lockers
How many cycle racks: 8
The cycle racks are not covered.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 1

Cycles are stored in Racks
How many cycle racks: 10
The cycle racks are covered.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Unable to assess at time of audit.

How many individual seats (Benches count as 1): 3

How many individual seats (Benches count as 1): 3

How many individual seats (Benches count as 1): 2

How many individual seats (Benches count as 1): 3

The vending machine contains sweets. The vending machine contains cold drinks.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many are there: 1

How many individual seats (Benches count as 1): 2

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 1

How many individual seats (Benches count as 1): 1

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 4

How many are there: 2

There is a single door.
The door is automatic with a manual switch.
The door(s) slide open.
The doorway is wide enough for all users.
The manually operated powered doors activation system is positioned within reach of all users.

There are female toilet facilities available.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Platform 1,2 Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
There are stairs after the entrance.

Platform 3,4 Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
There are steps after the entrance.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There is a single door.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.

There are male toilet facilities available.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Ticket Counter
How many windows: 1
There are low counters available.
There is an induction loop available.
Wheelchair users can access all visitor areas and move around without obstruction.

Traverse Bridge Entrance.
This is an entrance and exit.
There is a raised crossing.

Barrow Crossing Entrance.
This is an entrance and exit.
There is a raised crossing.

Taxi

Platform 3,4 Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
There are steps after the entrance.

Stairs on Bridge
The stairs are not outdoors.
No of steps: 3

Platform 1,2 Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
There are stairs after the entrance.

Stairs to Platforms
The stairs are outdoors.
Number of Steps: 12,11
There is a visual contrast between the step edge and the tread.

Platforms 1 and 2 Stairs
The stairs are outdoors.
Number of Steps: 7,11

Platforms 3 and 4 Stairs
The stairs are outdoors.
Number of Steps: 13,13,0

Platform Stairs
The stairs are outdoors.
Number of Steps: 14,14
There is a visual contrast between the step edge and the tread.

Traverse Bridge
The Traverse Bridge links Platforms I and 2 to the paved area outside of the Ticket Office. Users of this bridge must give 24 hrs notice to the station as there is only a 15 minute window every hour to use the bridge.

Ramp to Barrow Crossing
Distance in metres: 4
The ramp has a steep gradient.

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Barrow Crossing
The Barrow Crossing is very uneven, passengers should take care when using it.

Paved Area

Bridge

Car Park 2
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
There is conflict with traffic coming in and out of the Car Park.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Car Park 1
No of Accessible spaces: 1
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.