Canterbury West

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 5

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Lift

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 1
The seats provided are stable.
Some customers may not find the seating suitable as the seats are all at the same height.
The seating may not suit all intended users as there are no armrests.

How many individual seats (Benches count as 1): 1
The seats provided are stable.
Some customers may not find the seating suitable as the seats are all at the same height.
The seating may not suit all intended users as there are no armrests.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

Photos

How many are there: 1

Taxi

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station

The vending machine contains sweets. The vending machine contains cold drinks.

How many individual seats (Benches count as 1): 6

Cycles are stored in Racks
How many cycle racks: 19
The cycle racks are not covered.

Cycles are stored in Racks
How many cycle racks: 49
The cycle racks are covered.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Ticket Counter

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Night Entrance
This is an entrance and exit.
There is no safe crossing.

Stairs
The stairs are not outdoors.
Number of Steps: 10,10,9

Stairs to platform 2
The stairs are outdoors.
Number of Steps: 9,10,10
There is a visual contrast between the step edge and the tread.

Ticket Barriers
Staff are available at the ticket gates to provide assistance.

Stairs
The stairs are not outdoors.
Number of Steps: 11,11

Stairs
The stairs are not outdoors.
Number of Steps: 11,11

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Bridge

Rail Building

Subway

Car park 2
The car park is close to the building.
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
A wheelchair user can get from the parking area to the station without assistance.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.
Tariff:
See photo.

Concourse
There is staff assistance available.

Car park 1
The car park is close to the building.
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.

The Goods Shed Daily Farmers Market

Paved Area

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Station Road

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.