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    Stations & on train

     

    Map key

    Accessible WC
    Car Parking
    Entrance
    Female Toilets
    Help point
    Lift
    Male Toilets
    Restaurant
    Seats
    Single/Double Doors
    Stairs
    Ticket Counter
    Ticket Machine
    Waiting Room
     
    Top

    Crystal Palace

    Ground Floor

    Helppoint Seating Seating Lift platforms 1-4 Seats Lift platforms 5 and 6 Helppoint Seating Ticket Machine Seating Restaurant Seats Helppoint Help Point Unisex Accessible Toilet Helppoint Lift to platform 1 Helppoint Male Toilet Doors Female Toilet Waiting Room Waiting Room Ticket counter Car park Main entrance Stairs to platforms 3 and 4 Shelter Multi-Stairs Platform 2 Multi-Stairs Platform 1 Stairs to intermediate level bridge Shelter Shelter Shelter Multi-Stairs Bridge to Platforms 5 and 6 Lift landing platforms 1-4 Walkway Ticket Gates Platform 5 and 6 lift landing Victorian Ticket Hall (Not in use) Landing Station forecourt Intermediate level bridge Station Road Platform 6 Platform 4 Platform 5 Fire escape Station Front Platform 1 Platform 3 Concourse Platform 2
    o1629-0000615_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.4
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1629-0000480_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1629-0000481_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1629-0000510_thumb.jpg

    Lift platforms 1-4
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o1629-0000618_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1629-0000473_thumb.jpg

    Lift platforms 5 and 6
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o1629-0000565_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.4
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1629-0000545_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1629-0000429_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1629-0000546_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1629-0000428_thumb.jpg

    Restaurant
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From the station concourse.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1629-0000589_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o1629-0000590_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1629-0000478_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1629-0000436_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.

    o1629-0000531_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1629-0000577_thumb.jpg

    Lift to platform 1
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o1629-0000443_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1629-0000586_thumb.jpg

    There are male toilet facilities available.

    o1629-0000445_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1629-0000603_thumb.jpg

    There are female toilet facilities available.

    o1629-0000616_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1629-0000591_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1629-0000431_thumb.jpg

    Ticket counter
    How many windows: 2

    o1629-0000399_thumb.jpg

    Car park
    The car park is close to the building.
    No of Accessible spaces: 2
    There is no vehicle height restriction barrier at the entrance to the car park.
    There is not a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

    o1629-0000425_thumb.jpg

    Main entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1629-0000515_thumb.jpg

    Stairs to platforms 3 and 4
    The stairs are not outdoors.
    No of steps: 27

    o1629-0000619_thumb.jpg

    Shelter
    There are seats in the shelter.

    o1629-0000630_thumb.jpg

    Multi-Stairs Platform 2
    The stairs are outdoors.
    Number of Steps: 16,11

    o1629-0000606_thumb.jpg

    Multi-Stairs Platform 1
    The stairs are outdoors.
    Number of Steps: 17,12

    o1629-0000518_thumb.jpg

    Stairs to intermediate level bridge
    The stairs are not outdoors.
    Number of Steps: 13,21
    The steps have handrails.
    What is the height of the handrail in metres: 0.9
    The handrail is continuous.
    The steps and the immediate area are well lit.

    o1629-0000547_thumb.jpg

    Shelter

    o1629-0000479_thumb.jpg

    Shelter
    There are seats in the shelter.

    o1629-0000482_thumb.jpg

    Shelter

    o1629-0000469_thumb.jpg

    Multi-Stairs Bridge to Platforms 5 and 6
    The stairs are not outdoors.
    Number of Steps: 20,22,21

    o1629-0000459_thumb.jpg

    Lift landing platforms 1-4

    o1629-0000566_thumb.jpg

    Walkway

    o1629-0000632_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1629-0000456_thumb.jpg

    Platform 5 and 6 lift landing

    o1629-0000405_thumb.jpg

    Victorian Ticket Hall (Not in use)

    o1629-0000435_thumb.jpg

    Landing

    o1629-0000404_thumb.jpg

    Station forecourt

    o1629-0000514_thumb.jpg

    Intermediate level bridge

    o1629-0000396_thumb.jpg

    Station Road

    o1629-0000487_thumb.jpg

    Platform Number: 6
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1629-0000560_thumb.jpg

    Platform Number: 4
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1629-0000494_thumb.jpg

    Platform Number: 5
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1629-0000614_thumb.jpg

    Fire escape

    o1629-0000411_thumb.jpg

    Station Front

    o1629-0000596_thumb.jpg

    Platform Number: 1
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1629-0000552_thumb.jpg

    Platform Number: 3
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1629-0000635_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o1629-0000624_thumb.jpg

    Platform Number: 2
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.