Falconwood

How many are there: 1

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The vending machine contains sweets. The vending machine contains cold drinks.

How many individual seats (Benches count as 1): 4

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 3

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilets are kept locked.
The toilets require a key which is available from station staff.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are no baby change facilities available.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilets are kept locked.
The toilets require a key which is available from station staff.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are no baby change facilities available.

Ticket Counter
How many windows: 1
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Side Entrance
This is an entrance and exit.
There is no safe crossing.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Side Entrance Stairs
The stairs are outdoors.
No of steps: 8

Bridge Stairs
The stairs are outdoors.
No of steps: 10

Stairs Platform 2
The stairs are outdoors.
Number of Steps: 17,16

Stairs Platform 1
The stairs are outdoors.
Number of Steps: 17,16

Bridge

Pathway

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Rochester Way

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.

Commercial Area

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.

Lingfield Crescent