Fratton

Unable to assess at time of audit.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

How many are there: 1

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

Ticket Counter
How many windows: 2

Unable to assess at time of audit.

Unable to assess at time of audit.

There are double doors.
The door(s) open inwards.
The doorway is wide enough for all users.
Door handles are within reach of all users.
Additional Details:
The doors are automatic however the power was switched off at the time of the assessment, these doors are the Pumpkins Cafe's responsibility.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 6

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 6

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

Cycles are stored in Racks
How many cycle racks: 49
The cycle racks are covered.

How many individual seats (Benches count as 1): 8

Pumpkin Cafe
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
The Main Entrance into the concourse is accessible.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Cycles are stored in a shared compound/cages
How many cycle racks: 12
The cycle racks are covered.

Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is not enough room to accommodate safe side and rear loading.

On street parking
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
There are no dropped kerbs leading from the parking spaces to the pavement.

Lift on Platform 1

Taxi

Lift for Platforms 2 and 3

Stairs to Bridge
The stairs are outdoors.
No of steps: 9

Bridge Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
This is a stairs only entrance.

Selbourne Terrace Main Entrance
This is an entrance and exit.
There is no safe crossing.

Fratton Road Entrance
This is an entrance and exit.
There is a Pelican crossing.

Night Entrance
This is an entrance and exit.
There is no safe crossing.
There are entry doors.
There are double entry doors.
The doorway is wide enough for all users.
The door(s) are left open.
Wheelchair users can use the entrance unaided.
Additional Details:
This gate is used on match days also.

Stairs to Night Gate
The stairs are outdoors.
No of steps: 4

Ramp to Customer Night Gate
Distance in metres: 15.
The ramp has a moderate gradient.

Bridge Stairs from Fratton Road
The stairs are outdoors.
No of steps: 12

Information Kiosk

Stairs on Platforms 2 & 3
The stairs are outdoors.
Number of Steps: 12,13
There is a visual contrast between the step edge and the tread.

Platform 1 Stairs
The stairs are outdoors.
Number of Steps: 17
There is a visual contrast between the step edge and the tread.

Bridge multi-stairs
The stairs are not outdoors.
Number of Steps: 11,5,9
There is a visual contrast between the step edge and the tread.

Platform 1 multi stairs
The stairs are not outdoors.
Number of Steps: 12,12
There is a visual contrast between the step edge and the tread.

Platforms 2 and 3 multi-stairs
The stairs are not outdoors.
Number of Steps: 12,12
There is a visual contrast between the step edge and the tread.

Station Building

Bridge

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Bridge

Selbourne Terrace

Car Park
No of Accessible spaces: 2
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Goldsmith Avenue

Fratton Traincare Depot

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Pavement

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.