Hampton Court

Stairs to Ticket Office Entrance
The stairs are outdoors.
No of steps: 1

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.32
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The vending machine contains sweets. The vending machine contains cold drinks.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many are there: 1

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

Cycles are stored in Racks
How many cycle racks: 82
The cycle racks are covered.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

How many individual seats (Benches count as 1): 40

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Steps from Vehicle Approach
The steps extend around the station approach up to the dropped kerb, adjacent to accessible parking.
The stairs are outdoors.
No of steps: 2
The steps do not have handrails.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Accessible Parking Bays
No of Accessible spaces: 2
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Free Parking.

Ticket Counter
How many windows: 2
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Car Park Entrance 1
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
This is a stepped entrance.

Ticket Office Entrance
This is an entrance and exit.
There is no safe crossing.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Car Park Entrance 2
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users may need assistance using the entrance.
This is a stepped entrance.

Side Entrance
This is an entrance and exit.
There is no safe crossing.

Stairs Car Park Entrance 2
The stairs are outdoors.
No of steps: 6

Stairs Car Park Entrance 1
The stairs are outdoors.
No of steps: 6

Path

Path

Taxi Office

Shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
Access is level from outside the station building and has one step from the Concourse
A wheelchair user can enter the building unaided.

Building

Ticket Hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.

Path

Concourse
There is no staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Pedestrian Area

Paved Area

Platform Number: 1
There is no staff assistance on the platform.
There are no train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Access Road

Platform Number: 2
There is no staff assistance on the platform.
There are no train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Concourse
There is no staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Hampton Court Way

Disused Platform

Car Park
There is a vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
There are sets of stairs leading from the Car Park.