Inverness

How many individual seats (Benches count as 1): 1

The Help Point is yellow.
What is the measurement of the Help point from floor to button in metres: 1.0
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.15
There is contact option for Information only.

Luggage trolley
Cost of Luggage trolley in £: 1.0

Luggage trolley
Cost of Luggage trolley in £: 1.0

How many individual seats (Benches count as 1): 24

The vending machine contains sweets. The vending machine contains cold drinks.
Wheelchair users can access and turn around in front of the vending machine.
The controls are within the recommended height specification.

Luggage trolley
Cost of Luggage trolley in £: 1.0

How many are there: 6

How many individual seats (Benches count as 1): 8

Photos
Additional Details:
There are 2 photo booth's next to each other.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many are there: 1

Cycles are stored in Racks
How many cycle racks: 32
The cycle racks are covered.
Some are covered and some are not.

Cycles are stored in Lockers
How many cycle racks: 4
The cycle racks are not covered.

Taxi & drop off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
There is direct level access from the drop off point to the pavement or designated pedestrianised area.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.
Seating is not provided at intervals on long or inclined routes.

Taxi

Platform 2 side entrance
This is an entrance and exit.
There is a raised crossing.

Left luggage
Wheelchair users can access all visitor areas and move around without obstruction.
There is adequate lighting.
There are no entry doors.
The floor surfaces are slip resistant.
The counter heights suit both seated and standing users.

Car park 2 entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet layout is suitable for right-handed transfers.
There are grab rails present.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilets are attended.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There is a low-level urinal provided in the male WC.
There is a larger cubicle provided that may be suitable for ambulant disabled people.

Platform 2 entrance
This is an entrance and exit.
There is a raised crossing.

Platform 7 entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Main entrance
This is an entrance and exit.
There is a raised crossing.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilets are attended.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There is a larger cubicle provided that may be suitable for ambulant disabled people.

Lost property
Wheelchair users can access all visitor areas and move around without obstruction.
There is adequate lighting.

Ticket gates

Station building

Cafe express
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
On the station concourse'.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Ticket gates
Staff are available at the ticket gates to provide assistance.

Station building

Station building

WHSmith
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Barbers shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There is a single door.

Berties bar
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There is a single door.

Ticket office

Car Park 2
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Waiting room
Wheelchair users can access all visitor areas and move around without obstruction.

Platform Number: 7
There is staff assistance available on the platform.
There are no train announcements.
There are no display boards on this platform.
Boarding ramps are not available – please contact the station operator for assistance.

Short stay car park
No of Accessible spaces: 1
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Station building

Road

Car park 1
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Paved area

Platform Number: 5
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 6
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Path

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Walkway

Royal Highland Hotel
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.